These Terms of Service ("Terms") govern your access to and use of the Werest software platform ("Platform"), provided by Iskadu LTD ("Company"). Iskadu LTD develops and owns two hospitality technology platforms: Innwaze and WeRest. The Werest Platform enables accommodation owners and managers ("Property Owners" or "you") to manage and accept online bookings for rooms by the hour. By creating an account, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Platform.
The Company provides Property Owners with the following services:
2.1 Publication on the WeRest website: A customer-facing platform that enables guests to book rooms online by the hour.
2.2 Publication on partner websites: Your property may be displayed on the Company's partner websites for online bookings at no additional cost.
2.3 Reservation Calendar: A digital reservation calendar available on desktop and mobile devices for managing all reservations, including both online and direct (offline) bookings.
2.4 Dedicated Mini Website: A personalized web page for your property, integrated with the reservation calendar.
2.5 Management System: Includes the reservation calendar, pricing management, reservation list, and account management.
2.6 Communication Tools: Features including SMS notifications for online bookings and online booking cancellation options for guests.
2.7 Room Blocking Feature: The ability to block rooms or time slots without assigning guest details, for personal use, maintenance, or any other purpose.
3.1 You must provide accurate, complete, and up-to-date information when registering for an account.
3.2 You are responsible for maintaining the confidentiality of your account credentials and are fully responsible for all activities conducted under your account.
3.3 You must be at least 18 years of age and legally capable of entering into binding agreements.
3.4 You represent and warrant that your property complies with all applicable local, regional, and national laws and regulations, including but not limited to zoning requirements, building regulations, safety standards, business licensing requirements, and tax obligations.
4.1 You agree to pay the Company a commission of 8% for every online booking generated through the Platform or your property website and confirmed in your reservation calendar.
4.2 The commission is calculated based on the total booking value.
4.3 You agree that the records maintained in your reservation management system shall constitute the official records for calculating and collecting commissions.
4.4 All commissions are exclusive of applicable taxes, which remain your sole responsibility.
4.5 For the avoidance of doubt, the Company is not a party to the agreement between the Guest and the Property Owner. The Property Owner bears sole responsibility for providing the accommodation and all related services.
4.6 It is agreed that the Company collects the full payment from Guests for bookings made through the Platform and transfers the accumulated amount to the Property Owner once per month, after deducting the agreed commission in accordance with this Section.
5.1 Online bookings made through the Platform constitute the basis for calculating commissions and charges for using the system. Each online booking is completed through credit card payment and includes the applicable service commission. Guests may cancel their booking online before the scheduled arrival time; however, such cancellation shall still be treated as a non-refundable booking, and no refund will be issued. This condition also appears in the Guest Terms of Service.
5.1.1 As the Property Owner, you are solely responsible for issuing a tax invoice and receipt to the Guest for the full booking amount paid through the Platform.
5.1.2 The Company may issue a technical payment receipt to the Guest confirming that payment was processed. Such receipt does not constitute a tax invoice.
5.1.3 The Company will issue a tax invoice to the Property Owner only for the commissions payable to the Company, and not for the total booking amount.
5.1.4 The Property Owner acknowledges and agrees that they are solely responsible for reporting all revenues to the relevant tax authorities and for paying all applicable taxes.
5.2 Online Booking Cancellation. The Platform allows online bookings to be cancelled up to the scheduled arrival date and time. As stated in Section 5.1 above, bookings cancelled by either the Guest or the Property Owner before the scheduled arrival time remain subject to the applicable commission. Upon cancellation, the Platform automatically sends a cancellation notification to the Guest.
5.3 Monitoring of Cancellations. The Company reserves the right to monitor the volume, frequency, timing, and patterns of booking cancellations made by Property Owners, including cancellations made after the scheduled arrival time.
6.1 Accurate Information. You are solely responsible for ensuring that all information relating to your property, including pricing, availability, photographs, descriptions, and amenities, is accurate and up to date on both the Platform and your mini website.
6.2 Honoring Reservations. You agree to honor all confirmed online bookings received through the Platform.
6.3 Reservation Calendar Management. You are responsible for keeping your reservation calendar accurate and up to date at all times, including:
• Recording all online bookings.
• Recording all direct (offline) bookings.
• Using the Room Blocking feature for unavailable dates or time slots.
• Maintaining accurate availability to prevent double bookings.
6.4 Guest Services. You are solely responsible for providing professional and timely service to your Guests, including check-in, check-out, and handling any issues arising during their stay.
6.5 Compliance with Laws. You must comply with all applicable laws, regulations, and industry standards relating to the operation of your property and the accommodation services you provide.
6.6 Prohibited Activities. You agree not to use the Platform for any unlawful, fraudulent, abusive, or harmful purpose, or in any manner that may damage the Company or its users.
6.7 Reporting Cancelled Reservations. You may mark an online reservation as cancelled in your reservation calendar. You acknowledge that the Company automatically sends an SMS notification to the Guest whenever an online or direct reservation is cancelled by you.
6.8 Responsibility for Services and Tax Obligations. The contractual relationship for the accommodation services exists solely between the Property Owner and the Guest. Accordingly, the Property Owner is solely responsible for providing the services, issuing all legally required tax documents, and complying with all legal and tax obligations arising from such services.
7.1 The Company acts solely as a technology platform provider. The Company is not responsible for the relationship, interactions, or agreements between Property Owners and Guests. The Company shall not be liable for any damages, losses, claims, disputes, or expenses arising from bookings, property conditions, guest stays, or interactions between Property Owners and Guests. The Company's total liability arising out of or relating to these Terms or the use of the Platform shall not exceed the commissions paid to the Company during the six (6) months preceding the event giving rise to the claim.
7.2 The Property Owner agrees to indemnify and hold harmless the Company, its directors, officers, employees, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from the Property Owner's failure to comply with applicable laws, tax obligations, or contractual obligations toward Guests.
8.1 By using the Platform, you agree to the Company's Privacy Policy, which explains how we collect, use, process, and protect your information.
8.2 You acknowledge that the Company processes reservation-related data (including booking time slots, room identifiers, reservation status, and similar operational information) on an anonymous basis for statistical analysis, service improvement, and system optimization. The Company does not collect or store Guests' personally identifiable information for the purpose of sharing it with Property Owners.
8.3 You are solely responsible for complying with all applicable privacy and data protection laws regarding any personal information you collect directly from your Guests.
All intellectual property rights relating to the Platform, software, technology, trademarks, content, and related materials are owned exclusively by the Company. You are granted a limited, non-exclusive, non-transferable, and revocable license to use the Platform solely for its intended purpose and in accordance with these Terms.
10.1 These Terms remain in effect for as long as you access or use the Platform.
10.2 You may terminate your account at any time by contacting the Company by telephone or via WhatsApp using the contact details provided below.
10.3 The Company may suspend or terminate your account immediately, without prior notice, if you violate these Terms, engage in fraudulent or unlawful activities, or if the Company discontinues the Platform or any part of its services.
10.4 Upon termination, your access to the Platform will immediately cease, and any outstanding commissions or payment obligations shall become immediately due and payable.
These Terms shall be governed by and construed in accordance with the laws of the State of Israel, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the use of the Platform shall be subject to the exclusive jurisdiction of the competent courts located in Tel Aviv, Israel.
The Company reserves the right to modify or update these Terms at any time. Material changes will be communicated through the Platform, by email, or by any other reasonable means. Your continued use of the Platform following such modifications constitutes your acceptance of the updated Terms.
If you have any questions regarding these Terms, please contact us via WhatsApp at:
+972-53-293-9360